Contents
- Introduction
- How Does Lawncare Software Benefit Small Businesses?
- Streamlines Workflow:
- Improves Communication:
- Automates Record Keeping:
- Increases Efficiency:
- Integrates with Other Services:
- How to Choose the Best Lawncare Software
- How costly is the lawncare software?
- How is the usability of the tool?
- What are the features of the tool?
- Is good customer support available with the lawncare software provider?
- How is the security of the product?
- Is the lawncare software mobile-compatible?
- Best Software For Lawncare Business
- Bottom Line
Introduction
According to the IBIS World, the US lawn care and landscaping industry are estimated to clock over $128.8 billion in annual revenue in 2022. The service industry continues to grow, with projections estimating it will grow by 5.3 percent through 2017-22. Additionally, the Bureau of Labor Statistics reported that the number of landscaping and groundskeeping workers was projected to increase by 5 percent from 2021 to 2031 — faster than the average of all occupations.
Having the right lawncare software for businesses is crucial to compete and grow in the market. The software should be able to help automate mundane tasks, track customer data, manage billing and payments, and easily generate reports. It should be easy to use and integrate with other systems.
Additionally, it should offer customer support and training to help lawncare businesses get the most out of the software. Above all, the software should be reliable and secure, so customers can trust that their data is safe. Having the right lawncare software can help lawncare businesses save time & money while providing a better customer experience.
In this blog, we try to answer all your questions and recommend some of the best lawncare software.
How Does Lawncare Software Benefit Small Businesses?
When it comes to the working process in the lawncare industry, a few things can really help your business grow. One of those things is choosing the right lawncare software. Here's why:
Streamlines Workflow:
Lawncare software like LawnPro, and UTILIZE automates routine tasks, such as billing, scheduling, and invoicing, allowing lawn care business owners to focus their time on the more important aspects of running a business.
Improves Communication:
Lawncare software provides an efficient way to communicate with customers, allowing business owners to respond to customer inquiries and manage customer relationships quickly.
Automates Record Keeping:
Lawncare software helps business owners track customer information, invoices, payments, job records, and more in one central place, making accessing and managing data easier.
Increases Efficiency:
Lawncare software allows business owners to easily manage multiple jobs and customers simultaneously, significantly increasing efficiency and productivity.
Integrates with Other Services:
Lawncare software often integrates with other business services, such as accounting and marketing, allowing business owners to easily manage multiple aspects of their business from one platform.
While all these benefits are very good, how will you choose a good lawncare software?
You can check the key features required in good FSM software. These features come in handy when you want to run and scale your small businesses smoothly.
How to Choose the Best Lawncare Software
As a successful lawncare business owner, you know how crucial it is to stay organized and up-to-date with your customers and their needs. However, you may be overwhelmed with finding the right lawncare software to help you manage your growing business.
When choosing the best lawncare software, there are several factors to consider.
How costly is the lawncare software?
Lawncare software can range in cost from free to several hundred dollars. Consider the features you need and the cost of the software before making a decision. Pre-built lawncare software like Jobber comes with bundled features and hence may be costly if you are just starting. With no-code customizable lawncare software, you can save considerably while getting the same efficiency in your work.
How is the usability of the tool?
Look for software that is easy to use and navigate. Consider the look and feel of the software and if it will be intuitive for your employees.
What are the features of the tool?
Different software packages offer different features. Make sure that the one you choose has the features you need for your business. Examples include online booking and payment, customer management, scheduling, invoicing, and reporting.
Is good customer support available with the lawncare software provider?
Make sure the software provider offers adequate customer support. This could include help setting up the software, technical support, and troubleshooting.
How is the security of the product?
Lawncare software should provide adequate security measures to protect your customer data. Look for software that uses encryption and other security protocols to keep your customer information secure.
Is the lawncare software mobile-compatible?
It's a necessity to have mobile phones at the work premise to track and update regarding the lawncare job. Look at the lawncare software's mobile compatibility, whether it is available for Android or iOS.
You can also check this blog about the important questions you should ask before getting FSM software.
Best Software For Lawncare Business
Jobber
Jobber is an off-the-shelf lawncare software designed to help business owners and managers in the lawncare industry. It provides an easy-to-use platform that allows users to create and manage jobs, schedule appointments, send invoices, and track payments.
With Jobber, businesses can save time & money while giving better customer service. Jobber also offers tools for customer relationship management (CRM), job scheduling and dispatch, customer portal, and real-time reporting. Jobber is the perfect tool for lawncare businesses looking for an efficient, cost-effective way to manage their operations.
Features
With Jobber, you can get some free features such as
Quote Estimating: Generate accurate lawncare quotes quickly.
Scheduling & Dispatch: Plan and assign jobs to technicians/ workers efficiently.
Invoicing & Payments: Streamline invoicing and payment processing.
Job Management: Moniitor and track job progress and customer communication.
Integrations:
Syncs with Calendly, Quickbooks, Instagram, TikTok, Facebook, LinkedIn, Telegram, Intercom, Google Drive, and more.
Customisability:
Jobber offers low customizability.
Mobile-Friendliness:
Jobber is compatible with Android & iOS.
Pros
QuickBooks integration is great
Quote to cash workflow is valuable
Organized dashboard
Affordable for small teams
Cons
Reporting is complex
Built-in CC procession may be pricey for some
Below admin-level users cannot access notifications
Excel export is buggy
Reviews:
"Makes things work so much better for us! There are small issues but we work through them. Nothing is perfect and this is phenomenally the best on the market for the price point." Paul W.
"Reporting is weak with the version I currently have. Some standard reports provide some fair data qualities but to customize reports using custom fields or job fields is quite weak." Rich A.
Pricing:
offers 14 days free trial with their plans.
Base Offering: $69 (Core)
Standard Offering: $169 (Connect)
Premium Offering: $349 (Grow)
LawnPro
LawnPro is a lawncare software designed to help lawncare professionals manage their businesses more efficiently. It allows users to track customer information, schedule jobs, manage invoices and payments, generate reports, and more. It also includes features such as a customer database, mapping tools, and a scheduler to help users optimize their workflow.
LawnPro is cloud-based, so users can access their data from anywhere and anytime. The software provides a comprehensive suite of tools to help lawncare professionals run their businesses more efficiently and effectively.
Features
With LawnPro, you can get free features such as:
Estimates & Invoicing: Generate accurate estimates and invoices for customers.
Client Management Tools: Easily manage clients and track customer interactions.
Robust Inventory Management: Monitor and manage inventory levels efficiently.
Multiple Price Package: Offer different pricing packages for different services.
Accept Payments: Ability to accept payments online or through a portal.
Integrations:
Syncs with Zapier, QuickBooks, PaperForm, Google Mail and more.
Customisability:
LawnPro offers high-level customizability.
Mobile-Friendliness:
LawnPro is available for both Android and iOS.
Pros
Specially curated for lawncare businesses
GPS Tracking
Intuitive UI dashboard
Fast customer support
Cons
Complex invoicing
Route optimization is not available on the free version
Can be hard to find old data
Automation setting is difficult
Reviews:
"As a startup, we purchased a lifetime membership/subscription for an incredibly reasonable price. We started one property at a time and have well over 350 clients. Some clients, of course, are one-timers, but we can access all of their information.." Lindsey A.
"It took some extra time to get used to navigating. I would like to see an estimate button at the top of the mobile dashboard because that's what I mainly use this software for." Sean F.
Pricing:
LawnPro offers 7 days free trial for their paid Offering.
Base Offering: Free
Standard Offering: $29
Premium Offering: $49
Enterprise Offering: $79
Service Autopilot
ServiceAutopilot is a cloud-based software designed for lawn care businesses that help them manage their daily operations, including scheduling, customer management, billing, and invoicing. The software offers automated scheduling and reminders, customer profiles, job tracking, job costing, and invoicing.
ServiceAutopilot also provides reporting and analytics to help businesses track their progress and make decisions. The software integrates with popular accounting, payment, and other business software, allowing businesses to sync their data and streamline operations. It also offers mobile apps for iOS and Android devices to help make it easier to manage lawn care businesses on the go.
Features
With Service Autopilot, you can get some free features, such as
Scheduling & Dispatch: Assign jobs to personnel and track progress;
Estimating: Create quotes for customers;
Online Booking: Allow customers to book services online;
Payments & Invoice: Collect payments and track invoices;
Job management: Monitor jobs to ensure completion.
Integrations:
Syncs with QuickBooks, Authorize.net, Raisely, SendJim, and Quality Driven Software.
Customisability:
Service Autopilot Pro offers low-level customizability.
Mobile-Friendliness:
Service Autopilot is available for both Android and iOS.
Pros
Customizable forms
Online time clock tool
Contact database is easily accessible
Routing works well
Cons
Customer service is not prompt
Automation feature setting is difficult
Templates can be confusing
Issues with third-party integration
Reviews:
"It was great the first 1 1/2 years, then the customer service issues hit and made us less excited about the software. The pricing change was the last straw for me." Kim G.
"The customer service made me feel like our account wasn't a priority. They also removed tiered pricing without notice. When I inquired why our pricing was higher, I was told about the tiered pricing, and because it only affected a few clients, they intentionally didn't notify us about the change." Capterra Review
Pricing:
Service Autopilot offers a free 14 days trial. Their pricing are as follows.
Base Offering: $47 (Startup)
Standard Offering: $109 (Pro)
Premium Offering: $279 (Pro Plus)
WorkWave
WorkWave is a cloud-based lawncare software solution designed to help lawncare businesses manage their operations. It offers a suite of tools to help users streamline their processes, such as scheduling, invoicing, customer management, routing optimization, and more.
It also provides analytics to help users identify areas for improvement. WorkWave integrates with popular accounting software, such as QuickBooks, to make managing finances easier. Additionally, it provides automated reminders to keep customers up-to-date with their payments.
Features
With WorkWave, you can get some free features such as:
Job Management: Manage lawn care service jobs.
Customer Database: Store customer data.
Service History: Track lawn care service records.
Routing & Optimization: Automatically plan efficient routes for lawn care services.
Scheduling: Schedule lawn care services for customers.
Integrations:
Syncs with Google sheets, Slack, Shopify, QuickBooks, Gmail, and Zapier.
Customisability:
WorkWave offers medium-level customizability.
Mobile-Friendliness:
WorkWave is available on both Android and iOS.
Pros
Customer tracking is great
Mobile app is intuitive
Easy work scheduling
Product team is receptive to new feature suggestions
Cons
No POS Support
Can be complex for new users
Quickbooks syncing issues
Customer support is delayed
Reviews:
"I find the consolidation of everything in one place very valuable. Being able to view appointments, contracts, GPS information and having a helpful answering service." G2 User
"The report writer uses a not too common reporting engine (Exago?) that takes some getting used to” G2 User
Pricing:
WorkWave pricing starts at $49 per vehicle and is customizable for businesses.
Yardbook
Yardbook is a cloud-based lawncare software that helps landscaping and lawn care businesses manage their customers, schedule appointments, track time and costs, and invoice customers. It includes customer management, scheduling, estimates and invoices, work orders, contracts, online payments, email and text notifications, customer surveys, and more.
Yardbook also offers a mobile app for Android & iOS phones, letting users to access and manage their business from anywhere. The software helps reduce paperwork and streamline processes, helping businesses become more efficient and profitable.
Features
With Yardbook, you can get some of the free features such as:
Customer Management: It provides a database to store customer details,
Billing and Invoicing: It enables a business to create and manage invoices,
Routing: It optimizes routes for crews,
Job Management: It helps to track and manage job progress, and
Scheduling and Payments: It allows for automated payments and scheduling of services.
Integrations:
Syncs with Mailchimp, Birdeye, Quickbooks, Authorize.net, and Peripass.
Customisability:
Yardbook offers low-level customizability.
Mobile-Friendliness:
Yardbook is available on both Android and iOS.
Pros
Have a free package
UI is user-friendly for beginners
Clean mobile user interface
Scheduling works well
Cons
Less customizable for starting businesses
No dispatch feature is available
Invoicing system can be improved
Tech customer support is laggy
Reviews:
"This is a bookkeeping software tailored specifically to the green industry. It has options under customer profiles for chemical records, lawn size, per cut price, mulch quantity, etc. If you run a smaller sized landscape company, this software is your best choice."–Cam B.
"I wish it was a bit more customizable in regards to how we email our clients. Some kind of mailchimp type feature. Capterra User
Pricing:
Yardbook offers a 14-day free trial for paid options. Their monthly package is as follows:
Base Offering: Free (Starter)
Standard Offering: $34.99 (Business)
Premium Offering: $49.99 (Enterprise)
MHelpDesk
mHelpDesk is an all-in-one, cloud-based lawncare software designed to help lawncare businesses streamline their operations, reduce costs, and increase customer satisfaction. With mHelpDesk, you can manage your customer database, schedule jobs, dispatch technicians, track inventory, invoice customers, and more. mHelpDesk is built to be easy to use and intuitive, so you can quickly get up and running with the software. Additionally, mHelpDesk is mobile-friendly, so you can manage your business. Features
With MHelpDesk, you can get some of the free features such as:
Task Management: Track and manage tasks for lawn care businesses.
Invoicing and Estimates: Create and manage invoices and estimates for clients.
Customer Management: Store and manage customer information.
Payments: Accept payments from customers.
Integrations:
Syncs with PayPal, Google Workspace, WordPress, Mailchimp, Google Analytics 360, Google Calendar, Stripe, and Quickbooks Online.
Customisability:
MHelpDesk offers high-level customizability.
Mobile-Friendliness:
MHelpDesk is available on both Android and iOS.
Pros
Scheduling and appointment is easy
Tech-Customer support is quick
Reporting stack is robust
Integrations work great
Cons
Phone app lags sometimes
Tickets can take longer time for resolution
Lacks in expansion ability
Creating custom invoice can be difficult
Reviews:
"The field app is very strong and that is a must. The admin provides a true workflow experience." Mark J.
"When customers pay from your credit card account, you can only set up and activate one payment option at a time." Darell B.
Pricing:
You can contact their support team for a free demo and pricing is based on customization.
ServiceTitan
ServiceTitan is a cloud-based software platform for lawn care and landscaping businesses. It provides end-to-end solutions for managing all aspects of the business, from customer relationship management to accounting, scheduling, and more.
It helps streamline operations, save time and money, and offers advanced features such as real-time insights, analytics, and reporting. ServiceTitan also offers features to help businesses increase efficiency and profitability, such as automated marketing, customer segmentation, and automated invoicing.
Features
With ServiceTitan, you can get some of the free features such as:
Maintenance Scheduling: Easily schedule lawn care jobs for clients;
Job Management: Manage lawn care jobs with ease;
Service History & Analytics: Track service history and generate analytics;
Payments Collection: Collect payments online;
Invoicing: Automate the invoicing process.
Integrations:
Syncs with Broadly, Birdeye, ClearPathGPS, QuickBooks, Sage Intacct, and Zapier.
Customisability:
ServiceTitan offers medium-level customizability.
Mobile-Friendliness:
ServiceTitan is available on both Android and iOS.
Pros
The dispatching feature is great
Client communication goes well
Scheduling is easy
Payment collection is possible
Cons
QuickBooks integration is complex
System alerts and notifications can be an issue
No expanded API access
No emergency customer support availability
Reviews:
"It's allowed us to be effective with every workflow, from taking calls to following up on jobs." Marlin C.
"ecause it is such a big and complete system there is a LOT to learn. They work to make it easy to understand but it can still be difficult." Peter B.
Pricing:
They follow per-technician model, and you can try out the product in the free trial.
RazorSync
RazorSync is a comprehensive lawncare software that helps lawncare businesses manage their day-to-day operations. With RazorSync, you can manage customer accounts, schedule jobs, track job progress, and invoice customers. The software also includes tools to help you monitor your employees, inventory, and financials. RazorSync helps you do more in less time to help you grow your company & increase your efficiency.
Features
With RazorSync, you can get some of the free features such as:
Revenue Optimisation: Maximise profits through efficient resource management.
Client Management: Keep track of customer details and preferences.
Scheduling & Invoicing: Streamline services and generate invoices quickly.
Estimate & Payments: Easily generate cost estimates and accept payments.
Integrations:
Syncs with Quickbooks, Paypal, Google Maps, Google Calendar, Birdeye, Outlook, and more.
Customisability:
RazorSync offers high-level customizability.
Mobile-Friendliness:
RazorSync is available on both Android and iOS.
Pros
Customization is great
Scheduling is easy
Adding new clients and updating is easy
Variety of reports are available
Cons
No field for purchase order
Outdated mobile UI design
No real-time GPS tracking
Name connected to invoice cannot be removed
Reviews:
"Customized statuses... Hands down our most important feature. We have several types of inspections with stages and steps that require both field users and office users to complete." Will M.
"I sometimes have to figure it out but can't think of much I don't like. When I started using it 5 years ago it was difficult till it wasn't." Brenda C.
Pricing:
You can try out their 14-day free trial product. The monthly pricings are as follows.
Base Offering: $60 (Solo)
Standard Offering: $170 (Team)
Premium Offering: $350 (Pro)
Enterprise: $910
Kickserv
Kickserv is an online lawncare software that helps businesses manage and automate their day-to-day operations. With Kickserv, you can easily schedule, dispatch, invoice, and track all your lawn care services. You can also manage customer information, track inventory, and create reports. Kickserv makes it easy to stay organized & on top of your business.
With Kickserv, you can provide a better customer experience, improve staff communication, and maximize profitability. Kickserv also has a mobile app to access your business information from anywhere.
Features
With Kickserv, you can get some of the free features such as
Maintenance Scheduling: Automate lawn care service scheduling.
Scheduling and Payments: Streamline payment processes for customers.
Estimates and Invoicing: Generate precise estimates and invoices for clients.
Activity Tracking: Track and monitor lawn care activities.
Client Management: Manage and communicate with customers.
Integrations:
Syncs with Stripe, Quickbooks, Lobby, Xero, Podium, Mailchimp, Google Local Service, and more.
Customisability:
Kickserv offers low-level customizability.
Mobile-Friendliness:
Kickserv is available on both Android and iOS.
Pros
Job management is robust
You can reschedule easily
Client management is good
Handy mobile application
Cons
UI can be a bit clunky
Editing estimates is faulty sometimes
Customer support is late
Templates not very attractive
Reviews:
"Kickserv offers us the opportunity to reschedule and update work orders in real time quickly. The Quikbooks integration saves us time and money because we only enter customer info once." Ted S.
"Support is sometimes tedious. - New features added (if we find out about them at all) can be very disruptive to our processes, and confusing." Doug H.
Pricing:
They provide a free package for small teams. Their monthly pricings are as follows:
Free: $0
Base Offering: $59 (Lite)
Standard Offering: $119 (Standard)
Business Offering: $199 (Business)
Premium: $299
Bottom Line
Overall, the best lawncare software can help any lawncare business manage its operations more efficiently. It can help you track customer information, manage customer scheduling and billing, and keep up with inventory. It can also help you manage your time, resources, and finances better. Taking the time to research & find the right lawncare software for your business is an investment in the future of your business. Doing so can streamline your processes and increase your profits.
An important thing to note is that many off-the-shelf software programs come with various features that may not be necessary for a small business. This can overcomplicate operations and impede growth. To avoid this, it is recommended only to utilize the specific features needed to support business growth.
A no-code tool like UTILIZE is the best option for highly customized software. It gives small lawncare businesses the ability to create their own software with only the features they need, allowing them to automate processes, manage customers and projects, and track data. This can save time and money while providing excellent customer service. Utilize also does not require any coding knowledge, making it a great option for small lawncare businesses.
