Introduction

Handyman Professionals


The handyman industry has experienced significant growth recently, with many individuals and businesses offering home repairs, maintenance, and installation services. As the demand for these services continues to increase, it has become increasingly important for handyman businesses to adopt industry-specific software to aid in the functioning of their business and improve their processes. 

Finding the right software can be daunting, as many options are available. It is important to carefully consider the needs of the business and the features offered by different software solutions before making a decision. 

Adopting the right software can help handyman businesses streamline their operations, improve efficiency, and better serve their customers. This article will discuss key checklist features to consider when choosing software for the handyman industry.

What is Handyman Software?

Handyman Technician using Handyman Software

Handyman software is a specialized tool to help handyman businesses manage and grow their operations. It offers features that help handyman businesses streamline their processes, improve efficiency, and better serve their customers. Some common problems that handyman businesses face, such as scheduling and dispatching, invoicing and billing, and customer communication, can be solved by adopting handyman software.

However, adopting the software for a handyman business can be a complex process, especially when you're not sure what features you need or what's available on the market. That's where a comprehensive checklist can be helpful. A checklist allows handyman businesses to prioritize their needs and look for software that meets their requirements. Alternatively, businesses can opt for a no-code tool to build a custom software solution that meets their specific needs.

Before choosing a handyman software, it's important to evaluate your business needs and determine what is most important at the current stage of your business. This will help guide your decision-making process and ensure you choose software that meets your needs. In this article, we'll share a framework to help you navigate the process of adopting handyman software and make an informed decision for your business.

Choosing the right Handyman software

Choosing the right handyman software is important for businesses in the handyman industry. It's essential to understand the various solutions available and how they can meet the specific needs of your business. Here is a guide to help you choose the right handyman software:

First step - Know your solution: 

Several handyman software solutions are available, including FSM software, no-code tools, and custom development options.

  • FSM Software: FSM software is designed specifically for field service businesses, such as handyman companies. These solutions often include features like scheduling, dispatch, invoicing, and customer management.

  • No-code tools: They are software platforms that allow users to create custom solutions without the need for programming skills. These tools can be a good option for businesses that need specific features and functionality.

  • Developers: They are software professionals who can create custom solutions from scratch. This can be a good option for businesses with specific needs or wanting to create a unique product. However, it can also be a more expensive and time-consuming option.

Second step - Know your requirements: 

Once you understand the various solutions available, it's important to determine the specific features and integrations your business needs. A handyman software features checklist and integration checklist can be a helpful tools for evaluating your requirements. Consider the size of your business and how your team operates to determine which features and integrations are necessary. Keep in mind that good software is easy to adopt and has relevant features that can be customized to meet your needs.

Third step - Know the software:

 Once you have a list of features and integrations you need, it's time to compare different software options. Consider pricing, customizability, and mobile-friendliness when comparing different software options. You can also read reviews and ask for recommendations from other handyman businesses to understand which solutions best fit your needs.

Fourth step - Try the software:

Once you've narrowed your options, it's important to try out the software to see if it meets your needs. Many software providers offer free trials or demos, which can be a helpful way to test out the platform and see if it's the right fit for your business. Whether you go with FSM software, a no-code tool, or a developer, try out the platform to see if it meets all your requirements.

Overall, choosing the right handyman software requires careful consideration and research. By understanding the various solutions available, determining your specific needs, comparing different options, and trying out the software, you can find a solution that meets the unique needs of your business.

How to use the Features & Integrations checklist

As a handyman business owner, you know that having the right tools and resources is crucial for the success of your operation. Choosing the right software to manage your business can be a complex task, as many options are available, and it's important to find a solution that meets your needs. That's where a feature and integration checklist can come in handy. Using this checklist, you can clearly understand your requirements and determine which features and integrations are most important for your business.

To use the feature and integration checklist effectively, you can assign P1, P2, and P3 values to each feature depending on its priority. 

  • P1 represents high-priority features essential for your business and should be included in your software solution. 

  • P2 represents lower-priority features that may be useful but are not necessarily critical to your business. 

  • P3 represents features not needed by your business and can be disregarded when evaluating software options.

By assigning values to each feature, you can gain clarity on what's important and make an informed decision about which software is the best fit for your business. Using the feature and integration checklist, you can ensure that you choose a software solution that meets your needs and helps your handyman's business thrive.

Features checklist for Handyman software 

  1. Employee notifications: This feature allows handyman companies to send notifications to their employees, such as job updates or shift changes, within the software.

  2. Capture digital signature: This feature allows handyman companies to capture and store digital signatures within the software, improving efficiency and reducing the need for physical paperwork.

  3. Consumer financing: This feature allows handyman companies to offer financing options to their customers, such as payment plans or loans, within the software.

  4. Create custom workflows: This feature allows handyman companies to create and automate workflows within the software, such as approval processes or task assignments.

  5. Customer management: This feature allows handyman companies to manage and track customer relationships within the software, including contact information, job history, and communication logs.

  6. Customer notifications: This feature allows handyman companies to send notifications to their customers, such as appointment reminders or job updates, within the software.

  7. Customer portal: This feature allows handyman companies to provide their customers with a self-service portal where they can view and manage their account information, book appointments, and more.

  8. Email marketing: This feature allows handyman companies to create and send marketing emails to their customers within the software, helping to engage and retain their business.

  9. Employee timesheet management: This feature allows handyman companies to track and manage employee timesheets within the software, including hours worked, overtime, and leave requests.

  10. GPS tracking: This feature allows handyman companies to track the location of their employees or vehicles in real time, improving efficiency and safety.

  11. In-app communication: This feature allows handyman companies to communicate with their employees or customers within the software, improving efficiency and reducing the need for external communication tools.

  12. Inventory management: This feature allows handyman companies to track and manage their inventory within the software, including stock levels, reordering, and cost tracking.

  13. Invoicing: This feature allows handyman companies to create and send invoices to their customers within the software, improving efficiency and reducing the need for physical paperwork.

  14. Job checklists: This feature allows handyman companies to create and track checklist items for each job, ensuring that all necessary tasks are completed and nothing is missed.

  15. Markups: This feature allows handyman companies to apply markups to their prices, such as for materials or travel, within the software.

  16. Mobile friendly: This feature allows handyman companies to access and use the software on mobile devices, such as smartphones or tablets, improving flexibility and accessibility.

  17. Offline access: This feature allows handyman companies to access and use the software without an internet connection, improving reliability and flexibility.

  18. Online assessments: This feature allows handyman companies to conduct assessments or surveys online, improving efficiency and reducing the need for in-person meetings.

  19. Online bookings through Google search: This feature allows handyman companies to accept bookings through Google search results, improving visibility and accessibility.

  20. Online bookings through the website: This feature allows handyman companies to accept bookings through their own website, improving convenience and accessibility for customers.

  21. Online bookings through social media: This feature allows handyman companies to accept bookings through social media platforms, such as Facebook or Instagram, improving visibility and accessibility.

  22. Online requests: This feature allows handyman companies to receive and manage requests for services or quotes online, improving efficiency and reducing the need for in-person meetings.

  23. Payments: This feature allows handyman companies to accept payments from customers within the software, improving efficiency and reducing the need for physical paperwork.

  24. Quote approvals: This feature allows handyman companies to approve or decline quotes within the software, improving efficiency and reducing the need for physical paperwork.

  25. Quote creation: This feature allows handyman companies to create and send quotes to customers within the software, improving efficiency and reducing the need for physical paperwork.

  26. Reports and analytics: This feature allows handyman companies to access and analyze data and insights within the software, such as sales trends or customer demographics.

  27. Payment deposit requests: This feature allows handyman companies to request deposits from customers within the software, improving efficiency and reducing the need for physical paperwork.

  28. Routing and optimization: This feature allows handyman companies to optimize routes for their employees or vehicles, improving efficiency and reducing costs.

  29. Scheduling: This feature allows handyman companies to schedule and manage appointments within the software, improving efficiency and reducing the need for physical paperwork.

  30. Service authorization forms: This feature allows handyman companies to create and manage service authorization forms within the software, improving efficiency and reducing the need for physical paperwork.

  31. Site inspection checklist: This feature allows handyman companies to create and track checklist items for site inspections, ensuring that all necessary tasks are completed, and nothing is missed.

  32. Recurring jobs: This feature allows handyman companies to set up and manage recurring jobs within the software, such as regular maintenance or cleaning services. This helps to improve efficiency and reduce the need for manual scheduling and tracking.



These features can help handyman companies streamline operations, improve customer service, and drive growth. By selecting the right software with features that meet their specific needs, handyman companies can improve efficiency, reduce costs, and better serve their customers.

List of integrations that is required

Integrations can be a valuable asset for Handyman software, as they can help to improve efficiency, streamline processes, and provide valuable insights and capabilities. Some popular categories of integrations for the Handyman industry include:

  1. Payment integration: Tools like Authorize.net, Paypal, and Stripe can help Handyman companies accept and process customer payments more easily and securely.

  2. Accounting: Integrations with tools like Quickbooks and Xero can help Handyman companies to manage their finances and accounting more effectively, including invoicing, expenses, and reporting.

  3. Marketing: Integrations with tools like Mailchimp can help Handyman companies to create and send marketing emails and campaigns to their customers, promoting their services and building relationships.

  4. Automation: Integrations with tools like Workato and Zapier can help Handyman companies to automate repetitive tasks, improving efficiency & freeing up time for more important tasks.

  5. Advertisement & directory: Integrations with tools like Google Local Search and Thumbtack can help Handyman companies to advertise their services and reach new customers through online directories and platforms.

  6. Storage & documentation: Integrations with tools like Dropbox Business and Google Drive can help Handyman companies to store and organize their documents and files more effectively, improving access and collaboration.

  7. Customer insights & analytics: Integrations with tools like Google Analytics and Mixpanel can help Handyman companies to track and analyze their customer data, providing valuable insights into their business.

  8. Customer reviews: Integrations with tools like BirdEye and NiceJob can help Handyman companies to collect and manage customer reviews, improving their brand visibility.

  9. Customer communication: Integrations with tools like Podium and Zendesk can help Handyman companies to communicate with their customers more effectively, including through chat, email, and phone.

  10. CRM: Integrations with tools like Dynamics 365, Freshdesk, and Salesforce can help Handyman companies to manage and track their customer relationships, including contact information, service history, and sales opportunities.

  11. Team communication: Integrations with tools like Google Workspace, Slack, and Zoom can help Handyman companies to communicate and collaborate with their team members more effectively, regardless of location.

  12. HR & Payroll: Integrations with tools like ADP Workforce now and gusto can help Handyman companies to manage their HR and payroll processes more efficiently, including tracking employee hours, benefits, and pay.

  13. E-commerce: Integrations with tools like Shopify and WooCommerce can help Handyman companies to sell their products and services online, improving accessibility and convenience for their customers.




Overall, the benefit of integrations for Handyman companies is that they can help to improve efficiency, streamline processes, and provide valuable insights and capabilities. By integrating with the right tools, Handyman companies can better manage their business and deliver better customer service.

Conclusion

Businesses in the handyman industry need to choose software that meets their specific needs and goals. While it's tempting to opt for a software solution with a long list of features, it's important to note that not all of these features may be relevant or useful for your business. Too many unnecessary features can make the software more complex and harder to adopt, as it may not be customizable to fit your specific needs. Instead, it's important to focus on software that has the right and relevant features for your business and is customizable and easy to adopt.

One option to consider is a no-code tool like UTILIZE, which can be easily customized to fit your specific requirements and is typically less complex and easier to adopt. When choosing the right software for your handyman business, it's important to research and compares your options carefully.

If you want to see more about how Utilize can help your handyman business streamline its operations and improve efficiency, we encourage you to book a demo call with us. Our team can provide a personalized demonstration of the software and answer any questions. To book a demo, visit our "How it Works" or "Book a Demo" page and schedule a call.

We look forward to helping your business succeed with the right tools and resources.