Contents
Introduction
The cleaning business is thriving as many people work on hectic schedules and cannot clean their houses themselves. Most people prefer to hire cleaners from an agency once a month. It is simple for the customers but, on the other side, running a window cleaning business is no joke. You have to assign tasks to your cleaners, take orders from customers plus collect and pay invoices.
All of this can be overwhelming and difficult to track. But, with the help of good window cleaning software, small and medium-sized businesses can streamline their operations and automate a few tasks.
There are a lot of software available in the market. Selecting the right one can be confusing, but you can filter out many options if you know what you want the software to do.
How to choose the best window cleaning software?
Make a list of things you want your software to handle. Based on that, you can start looking for software that offers those functions. Understand whether you want your customers to book technicians for window cleaning, send order requests to technicians directly or automate your clerical tasks.
These are the crucial elements of choosing software. Although, as a small business owner, you might not need all the software features at once. So, select a window cleaning software that allows you to customize the features. Read our blog if you are confused about which aspects to consider before choosing software.
It is important to note that window-cleaning apps have an array of features. Some software companies have little scope for customizability with their plans but it is essential for you to choose one which suits your requirements the best.
The different types of window cleaning software come in FSM, no-code, and agency/developer forms.
1. FSM-equipped window cleaning software
Field service management software (FSM) improves a company's efficiency and profitability. It is a pre-developed system which has little room for customization.
2. No-Code Tools
No-code tools allow non-technical workers to design and launch programs without writing a line of code. Business users can share their understanding and suggestions more easily with no-coding tools.
3. Developers/Agency
Custom software caters to unique specifications, such as a manufacturer's field service equipment maintenance program or an agency's online window cleaning app. Custom software development includes modification, modernization, and management.
Top 9 Window Cleaning Software
1. Service Fusion
Service Fusion offers next-level functionality at small business cost. Plans include individualized onboarding, no setup fees, and no obligations.
Features
Service Fusion's characteristics make it one of the top window-cleaning software options.
Offers centralized client data, service regions, referral sources, and other essential information.
Simple drag-and-drop appointment scheduling grid.
ServiceCall.ai call tracker software automatically tracks the window cleaning app and transcribes calls to provide the configurable call routing and queuing for field staff.
Pros
Integrates well with QuickBooks
The mobile billing app is quick and straightforward to use for technicians.
Cons
Limited reporting feature, which doesn't allow you to get all the data out of the system
Back-end support is limited.
Integrations
It integrates with Customer Lobby and Field Point to ease customer communication and offer them a smooth experience.
Check more integrations here.
Customizability and Mobile Friendliness
It offers customizable invoice templates. Other than that, you have little room for customization. It is available on both desktop and mobile apps.
Pricing
The basic plan starts from $125 a month for unlimited users.
2. Smart Service
Smart Service is a field service software for QuickBooks. It helps to schedule and dispatch data from QuickBooks in a single quick.
Features
Give your cleaning workers notifications of job orders on their phones.
QuickBooks connection reduces data entry and paperwork.
Centralize teams, customers, and inventories.
Pros
Inclusive pricing
Excellent dispatching software
Highly Customizable
Cons
Their mobile app has good as well as bad reviews.
Price is expensive for many users.
Integrations
It can integrate with QuickBooks Online as well as on a desktop.
Check all the other integrations here.
Customizability and Mobile Friendliness
It is entirely customizable, and the mobile app is available on Android and iOS.
Rich Moss from Apple's App Store said that once you spend a day playing with the app, you realize it is easier to use than filling out work tickets for every job you do.
A Google Play user said that this app is mostly good but is costing his company time, as when the techs tap the address to take them to Google maps, iFleet auto-inputs some random address.
Pricing
Smart Service window cleaning app's cost is based on concurrent users, which you must check from their website.
3. Housecall Pro
This cloud-based field services software scales enterprises with recurring service plans, visual price books, online booking, and custom reporting.
Features
Create detailed sales pitches for window cleaning orders to beat the competition.
Create Google local advertisements to acquire more local clients.
Financing options for customers.
Pros
Simple and quick online booking portal for customers
Instant credit card payment is available
Customer text notifications are great for communication
Cons
Custom fields on invoices don’t work properly
Poor customer service
Integrations
This app integrates with QuickBooks and Mailchimp, amongst various others.
Check all the integrations here.
Customizability and Mobile Friendliness
It has minimal scope for customizability. The software is available on both Android and Apple devices.
Carlos D. said his customers are super happy because the app informs them when the service is scheduled and allows them to interact with them. Now, they have more engaged clients.
Jason E. said that they utilize a chat bubble on their website for support and have little to no way of escalating a problem to speak with someone.
Pricing
A 14-day free trial of the Housecall Pro window cleaning app is available. The basic plan starts from $49 per user per month.
4. Octopus Pro
Octopus Pro is cloud-based field service management software that provides all the tools for your window cleaning business.
Features
Helps to automate appointments, reschedules, and cancellations of window cleaning orders.
You can integrate a mailing list to communicate with customers about the latest offers and services.
Offers real-time access on mobile for your field staff
Pros
Enabling self-service to non-technical product managers
Smooth tracking of a mobile workforce to ensure they are on schedule
Cons
The support option is only via email, and turnaround time is 4-6 hours
Additional SMS and call fee charges, irrespective of the plan
Integrations
Octopus Pro integrations include TeamCity, GitHub, Azure DevOps Server, CircleCI, Docker, Apache Tomcat, NGINX, Microsoft Azure, Amazon Web Services, and Azure DevOps Services.
Check how they can help you here.
Customizability and Mobile Friendliness
It has no room for customizability. The mobile app is available on Android and Apple devices.
An Information Technology consultant said that integration of the app with Azure makes their process fully automated which helps them with efficiency.
A verified user said that the UI for adding variables could be more user-friendly.
Pricing
Octopus Pro offers a 14-day, no-credit-card trial. Basic plans start at $29 per user each month.
5. Method:CRM
With Method, you can power your small business with automation. They have in-built solutions for lead management and invoices.
Features
Schedule and dispatch window cleaning jobs like a breeze
Create the most efficient route on the map for your cleaners to finish all the tasks of the day
Store and access customer data at one hub to improve customer service.
Estimates automatically become work orders, then invoices.
Desktop and smartphone apps let you manage employee scheduling and window cleaning jobs.
Pros
It enables you to input information in QuickBooks from a web-based or mobile platform with customized user rights, so your field personnel can access only the required data without being in your QuickBooks file.
It lets you construct data fields, screen modifications, and automation of business processes.
Cons
The Mobile browser-based version doesn't work offline.
The visual appearance is database-centric until screens are customized.
Integrations
Real-time sync between Method and QuickBooks helps to update customer details, invoices, and payments. It also integrates with Gmail, Outlook, and Mailchimp.
Check how these integrations can help you here.
Customizability and Mobile Friendliness
It is code-free, and thus, highly customizable. The window cleaning software is available on both Android and iOS.
Heather Sharbutt, Griffin Mobility Product Marketing, said that Method keeps track of all staff-led interactions.
A verified Consultant in Finance and Accounting said there is scope of customization, but it is complex and not user-friendly.
Pricing
Basic plans start from $15 per user for 30 days.
6. The Customer Factor
A former window cleaner created The Customer Factor. He built this app because he was tired of creating index cards and following up with his staff and clients for tasks.
Features
View job and estimate history of customers and prospects through a dashboard
Convert estimates to jobs quickly
Organize jobs, estimates, chores, or personal appointments
Time tracking for service jobs
Pros
Group SMS and mass marketing costs save money
Can automate service reminders and rescheduling
Cons
Window cleaning software crashes sometimes.
The paycheck doesn't have a separate column for each employee's time, and the sources on the platform or desk aren't fast.
Integrations
It offers a Google Maps integration for your field staff to view directions from any prospect or customer profile screen, or visit the daily calendar and select "view daily directions" to print their daily directions.
Check other integrations here.
Customizability and Mobile Friendliness
You can completely customize the window cleaning app based on your needs. The mobile app is there on both Android and Apple devices.
US Facilities Services office manager Cassie said their window-cleaning business has benefited from this product. There's no other economical, configurable product for their firm.
James, Owner of US Individual & Family, noted that the texting tool for reminders and invoicing requires a third-party service, which is alright. Still, if someone responds, you won't receive the text until you buy another third-party service. He feels that this function is beneficial but clunky and costs extra.
Pricing
The basic plan costs $44.90 per month.
7. ServiceMonster
ServiceMonster has various linked apps and services, from QuickBooks and Zapier to WebRocket. Customers can set up bespoke program integrations with this window-cleaning software.
Features
Offers an effective scheduling dashboard for your window cleaning tasks.
Create and send estimates by email or text, and let clients approve them.
Desktop and mobile apps track leads throughout the sales process.
Pros
The convenience of scheduling and the ability to bundle jobs in the same area reduces travel costs.
Extremely easy to use and adapt
Cons
Slow during the months between April and September.
Cannot see expected and actual hours on the daily report.
Integrations
You can connect this app with QuickBooks, Zapier, Google Calendar and more.
Check all the integrations here.
Customizability and Mobile Friendliness
ServiceMonster offers custom fields; apart from that, you can customize your data by integrating it with third-party apps. They have a mobile app for Android and Apple phones.
Daniel said that they became efficient and saved a lot of money on operational costs through this app.
A Public Relations and Communications recruiter said that according to their experience with ServiceMonster, results are visible much later than promised.
Pricing
The Basic plan costs $39 per user each month.
8. Vonigo
Vonigo is a software startup that helps field service providers like window cleaners to run their businesses efficiently.
Features
Provides a platform to you for enabling bookings and sending estimates to your customers
Get a 360-degree picture of all your work orders, from booking to payment requests.
It gives you access anywhere, so you do not have to manage your business from the office only.
Pros
It is flexible and customizable.
Huge ease-of-use.
Cons
High upfront cost
A lot of additional fees
Integrations
This program can easily integrate with Google Analytics, QuickBooks, Online Google Calendar, Authorize.Net, and AskNicely.
Check more integrations here.
Customizability and Mobile Friendliness
It offers a lot of customizations and can be configured in a lot of ways. It supports both Android and Apple devices.
Sawyer, a Director in Canada, said that Vonigo's bespoke solution and attention to detail had increased conversions.
Walt thought that the tech support was prolonged.
Pricing
The Vonigo Basic plan starts from $98 per user per month.
9.Jobber
It is a comprehensive solution for small and medium-sized window cleaning businesses. It manages various operations from booking customer services, scheduling jobs for staff and getting paid.
Features
Schedule a job within minutes in a personalized drag-and-drop calendar for each cleaner
Customers can schedule service with minimum effort
Clients can pay quickly with one click
Pros
Organized workflow from booking the service to receiving the payment
Good customer support
User-friendly interface
Cons
Hard to export reports to excel
Minimum scope of customizing reports
Challenging to issue refunds to clients
Integrations
You can connect it with QuickBooks for bookkeeping and Stripe for payments.
Check other integrations here.
Customizability and Mobile Friendliness
You have scope for customizability in higher plans. The software is available on Android and Apple devices.
Good Review- A verified user said that Jobber is user-friendly and efficient based on our needs.
Bad Review- Matthew P. says that notifications are only available to admin users and not all desktop users, which is frustrating.
Pricing
They have a 14-day free trial, and basic plans start from $49 per month.
Bottom Line
Every business might need different features in its window cleaning software. You need to understand your small business's requirements and list the things you want the app to take care of. Based on that, you can decide on a pricing plan.
As a small business owner, you do not need all the features that traditional FSM software provides. Opting for software with high customizability is good, as you can tweak the requirements based on your processes
No-code tools like UTILIZE can offer you flexibility in features and plans as they are highly customizable. You can run your window cleaning software efficiently with such a tool. Head to the website to learn how it works and what it can offer you.
